Healthy Home Technicians
The AtlasCare Difference: Our Technicians
Each and every AtlasCare technician is ISO certified. Our technicians guarantee
expert furnace and air conditioning service and repair. Our team consists of 21
service technicians and the difference with our team versus our competitors' is the
superior training our technicians receive.
See more videos >>
We Are the Best Because We Train the Best
Our commitment to excellence with our technicians begins right at home, in our
Oakville office. We have a 1300 square foot on-site training centre to ensure all of our Clean Air Technicians are trained and are familiar with every piece of duct cleaning equipment on our trucks as well as the different HVAC systems found in every home.
Our training centre provides our Healthy Home Technicians with detailed product and process training and regular technician testing which means our customers get superior quality service from a highly knowledgeable staff.
As part of our training facility, we train our technicians to service Carrier, Trane, KeepRite, Rudd, York, Bryant, Coleman and Lennox air conditioners and furnaces. They are familiar with all other brands of home comfort equipment.
Experience Counts: Our Technicians Are AtlasCare Career Technicians
At AtlasCare, our employees are family. Most of our technicians have been with
AtlasCare for 10 years or more and in that time they've developed expertise second to none in air conditioning service and repair and furnace service and repair. There's simply no other HVAC company in Toronto, Mississauga, Oakville, Burlington or Hamilton that has people who compare to the experience, expertise, loyalty, enthusiasm and passion our employees have for the work they do and the company they work for.
Our Technicians Service All Models of Home Comfort Equipment
Whether you require air conditioning repair, furnace repair, air conditioning
service, furnace service, or repairs to some other type of home comfort equipment, our
technicians can service any brand and any model and they provide that service to all
of Toronto, Mississauga, Oakville, Burlington and Hamilton.
Excellence Is Doing It Right the First Time
As the only known ISO 9001-2008 certified residential HVAC service company in North America, we pride ourselves on our commitment to excellence. Our strict adherence to our 17-part installation process as well as our other service procedures, guarantees that we get
it right the first time, every time.
The AtlasCare Treatment is Red Carpet Treatment
When you first call into Atlas Care, our Director of First Impressions welcomes you with a cheery hello and let's you know that we really do care and we are here to serve you. Our dedication to superb customer service begins by making your experience with AtlasCare a personal one. When you reach our Customer Care Representatives, you can expect to hear the same friendly voices. You can rest assured that our representatives know who you are and have your service history at their fingertips.
Our service extends beyond regular business hours. So when you call, you'll speak to an actual person right here in the Greater Toronto Area who will put you in touch with one of our Healthy Home Technicians.
We schedule the same technicians to your home on each call, so you can
expect a visit not only from the same friendly faces, but also from technicians who have specific knowledge of the concerns related to your home and your
home comfort equipment. That's all part of the AtlasCare difference.
Whenever our technicians are sent on an air conditioning service call, a furnace
service call, or perhaps a duct cleaning call, we promise to arrive within our 2-hour
service window. Your time is valuable and we absolutely insist that our technicians
keep our office and our customers informed of what's going on at all times.
When our service technicians arrive, we treat your home with all the care and
respect we would as if it were our own. That means we roll out the red carpet, we
come wearing booties and we leave your home without leaving so much as a trace.
In other words, any part of your home that we touch, we wipe it down, leave it
clean, and without any fingerprints.
Our Technicians Make the Difference
At AtlasCare, we take great pride in our commitment to excellence and our technicians embody that philosophy. They are the very heart of our Company and their dedication, expertise, enthusiasm, and passion make all the difference to our customers.